Returns & Exchanges

We want you to be completely satisfied with your purchase; if you are not, we offer a 30-day return policy for items purchased directly from ElizabethArden.com. Products must be returned in their original condition and packaging to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to return.

• 2.
  Print Your Label

  Download and print the prepaid UPS shipping label provided by our system, ensuring you include the return authorization slip inside your package.

• 3.
  Pack and Ship

  Securely pack the items in their original box and drop off the package at any authorized UPS location or drop box.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, a refund will be issued to your original form of payment within 7 to 10 business days.